A deposit will be required when booking appointments for all new patients or for patients who have not been seen at the practice in over 2 years. The deposit will be the cost of the initial 15 minutes of appointment time (see above). This amount will be deducted from your final charge at the end of your appointment.

If you change or cancel your appointment within 24 hours of the appointment commencing, or if you fail to attend, you will be charged for the initial 15-minute consultation fee (fee depending on which Doctor you are booked with, as per rates above). Where a deposit has been paid, this will not be refunded.